๐จ Exciting Opportunity: Customer Service Advisor โ Join a Growing Team in Andover! ๐จ
๐ Weโre looking for a Customer Service Superstar to join the inbound team at one of Andoverโs fastest-growing companies! This amazing role offers a competitive salary ๐ฐ, 38 days of holiday per year ๐ด, and a fantastic benefits package ๐.
With staggered start dates and outstanding training, we can work around your notice period to ensure the perfect fit.
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โจ What Youโll Be Doing
๐ Managing Inbound Calls: Handle inquiries from customers interested in the companyโs plans.
๐ฏ Achieving Goals: Meet targets while delivering top-notch customer service.
โ๏ธ Ensuring Compliance: Adhere to FCA regulations with all calls accurately logged.
๐ Attention to Detail: Handle 30โ40 detailed calls per day with precision.
๐ก Brand Ambassador: Represent the company positively and professionally in every interaction.
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๐ผ What Weโre Looking For
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Experience: At least 1 year of call-handling experience preferred.
๐ค Customer Focus: Proven ability to deliver exceptional service.
๐จ Detail-Oriented: Follow procedures accurately while managing a variety of tasks.
๐ Adaptability: A flexible and team-oriented approach to work.
โค๏ธ Empathy: Kindness, patience, and understanding in every call.
๐ช Resilience: A positive, motivated, and can-do attitude.
๐ฃ๏ธ Communication Skills: Confidently handle objections and provide solutions.
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๐ Whatโs On Offer?
In addition to a fantastic work environment, enjoy these amazing benefits:
๐ 38 Days Holiday ๐ด
๐ Bupa Cash Plan
๐ก๏ธ Life Assurance
๐ฐ Pension Scheme
๐ผ Employee Assistance Programme
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ฟ๏ธ Free On-Site Parking
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Hours: Full-time, 37.5 hours per week
๐ก Location: Andover
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๐ฉ Ready to Apply?
Donโt miss out on this incredible opportunity! Louise is leading recruitment for this roleโsend your CV today and start your journey toward a rewarding career! ๐