INBOUND - Customer Service Advisor

Location Andover
Discipline: Financial services and insurance, Procurement and Supply Chain
Job type: Permanent
Salary: ยฃ28k (c) + OTE
Contact name: Louise Howard
Contact email: louise@requireconsultancy.com
Job ref: REF: 8455
Published: 2 days ago
Expiry date: 21 Dec 2024 23:59

๐Ÿšจ Exciting Opportunity: Customer Service Advisor โ€“ Join a Growing Team in Andover! ๐Ÿšจ

๐ŸŒŸ Weโ€™re looking for a Customer Service Superstar to join the inbound team at one of Andoverโ€™s fastest-growing companies! This amazing role offers a competitive salary ๐Ÿ’ฐ, 38 days of holiday per year ๐ŸŒด, and a fantastic benefits package ๐Ÿ†.

With staggered start dates and outstanding training, we can work around your notice period to ensure the perfect fit.

โ€‹

โœจ What Youโ€™ll Be Doing

๐Ÿ“ž Managing Inbound Calls: Handle inquiries from customers interested in the companyโ€™s plans.
๐ŸŽฏ Achieving Goals: Meet targets while delivering top-notch customer service.
โœ”๏ธ Ensuring Compliance: Adhere to FCA regulations with all calls accurately logged.
๐Ÿ” Attention to Detail: Handle 30โ€“40 detailed calls per day with precision.
๐Ÿ’ก Brand Ambassador: Represent the company positively and professionally in every interaction.

โ€‹

๐Ÿ’ผ What Weโ€™re Looking For

๐Ÿ“… Experience: At least 1 year of call-handling experience preferred.
๐Ÿค Customer Focus: Proven ability to deliver exceptional service.
๐ŸŽจ Detail-Oriented: Follow procedures accurately while managing a variety of tasks.
๐ŸŒˆ Adaptability: A flexible and team-oriented approach to work.
โค๏ธ Empathy: Kindness, patience, and understanding in every call.
๐Ÿ’ช Resilience: A positive, motivated, and can-do attitude.
๐Ÿ—ฃ๏ธ Communication Skills: Confidently handle objections and provide solutions.

โ€‹

๐ŸŒŸ Whatโ€™s On Offer?

In addition to a fantastic work environment, enjoy these amazing benefits:
๐ŸŽ‰ 38 Days Holiday ๐ŸŒด
๐Ÿ’Š Bupa Cash Plan
๐Ÿ›ก๏ธ Life Assurance
๐Ÿ’ฐ Pension Scheme
๐Ÿ’ผ Employee Assistance Programme
๐Ÿ…ฟ๏ธ Free On-Site Parking

โ€‹

๐Ÿ“… Hours: Full-time, 37.5 hours per week
๐Ÿ’ก Location: Andover

โ€‹

๐Ÿ“ฉ Ready to Apply?
Donโ€™t miss out on this incredible opportunity! Louise is leading recruitment for this roleโ€”send your CV today and start your journey toward a rewarding career! ๐Ÿš€